Pastoral Care

To complement the pastoral care we provide in school, we have put together a number of resources to help parents and young people find out more about the challenges of growing up. If you have any questions, please contact your son or daughter’s head of year.

Useful Contacts

Police

Non-emergency 101 or online at https://doitonline.lancashire.police.uk
Emergency 999

Children’s Social Care

Lancashire Children:
0300 123 6720
0300 123 6722 (out of hours)
Blackburn with Darwen Children:
01254 666 400
01254 587 547 (out of hours)

External agencies (Mental Health):

We would always recommend that you contact your GP in the first instance.

Agency	Role	Contact Information
Kooth	Safe and anonymous online counselling and support for young people	Kooth Weekdays 12pm-10pm Weekends 6pm-10pm
Mental Health Crisis Line	It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services. Ring it if you need to access services or for advice about someone who needs treatment or support.	Mental Health Crisis Line Tel: 08009530110 Available 24 hours a day, 7 days a week.
Papyrus	Support for young people dealing with suicidal ideation, depression or distress.	Papyrus Email: pat@papyrus-uk.org Tel: 08000684141 Text: 07786209697 Weekdays 10am- 10pm Weekends 2pm-10pm
Samaritans	You can access confidential emotional support at any time from Samaritans.	Samaritans Tel: 116 123 Email: jo@samaritans.org
Shout	For anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.	Shout Text: ‘SHOUT’ 85258
Young Minds	Young Minds offer three different services to parents and carers who are concerned about their child’s mental health. Please use the following link to find out more about the services they offer	Young Minds Tel: 08088025544 Text: ‘YM’ to 85258 Weekdays 12pm-10pm

Safeguarding - reporting a concern

Safeguarding will always remain a priority and whilst students are encouraged to report concerns to any adult in school, students are encouraged to use the app ‘Speak up; Speak out’. The app is available on school iPads and students are able to report any issues in confidence. The SHARP (School Help Advice Reporting Page) system is still available via our school website for all stakeholders to report concerns anonymously.

School Nurse

Our school nurse is called Chris Walker and he visits school every Friday. If you feel your child would benefit from an appointment please use our contact form which can be found here. You can also book in out of hours here.

New messaging service launched for Parents of 5-19 year olds in Lancashire

HCRG Care Group has introduced a quick and easy way for parents/guardians to get in touch with the School Nursing service.

From 18th September 2023 parents and carers of children aged 5-19 in our area can send a message, anonymously if they wish, to the School Nursing Team to get confidential help and advice about a range of health concerns, including health, sexual health, relationships, alcohol and drugs and bullying. This joins our ChatHealth text messaging service which is for young people aged 11-19 years.

Further information about the service can be found at https://lancsyoungpeoplefamilyservice.co.uk/school-nursing/ or go to www.chathealth.nhs.uk to start a chat with the local messaging service.

The messaging service will be available Monday to Friday (excluding bank holidays from 9am to 5pm When a message is sent to the dedicated number (07312263554) an automated reply confirms the message has been received. A trained healthcare professional will reply to the message during office hours within 24 working hours at most. This is not an emergency service. Urgent help should be sought from an NHS walk-in centre or by calling NHS 111. In an emergency, dial 999 or go to A&E.

The Lancashire ParentLine messaging service will be run by HCRG Care Group and powered by the award-winning messaging platform, ChatHealth, which has been widely implemented at several NHS Trusts and healthcare organisations across the UK. It was developed by 2013 by an NHS Trust to offer more choice in how people can get help from local trained health staff in their area. In other areas where it is used young people say they feel more comfortable talking about their issues in a discreet message, whilst parents and carers say messaging is more convenient way to ask quick questions.

Request for Support Form

School Nursing