There have been numerous problems across all schools regarding the national free school meals voucher scheme, intended to support children who are eligible for free school meals. This is perhaps not surprising given the scale of the task. Our staff have worked incredibly hard over the past fortnight and we are in the process of registering all eligible families for whom we have a working email address. This should be completed tomorrow, though the website where we register our families is currently ‘down’ as I write this letter. Each families’ details also need to be entered manually, a very consuming task.
Each child is entitled to a voucher for £15 per week, and you should receive an email Eden Red that will allow you to redeem four weeks-worth of vouchers. We have no indication when this email will arrive, but hopefully this will be in the very near future.
The email Eden Red will contain a 16-digit eCode and a link to a website to access these vouchers: www.freeschoolmeals.co.uk. Further details regarding how eCodes can be redeemed are available in the parent/carer’s FAQ document.
Thank you for your patience and understanding whilst the school has tried to resolve this situation and I hope you and your family are safe and well.